Heat Outdoors Shadow Industrial Handy Dryers

Our Frequently Asked Questions


Everything You Need to Know About Commercial Hand Dryers

Whether you're replacing an existing hand dryer, specifying washroom equipment for a new project, or simply looking for advice, our hand dryer FAQs answer the most common questions from facilities managers, contractors, architects, schools, healthcare providers, hotels, offices and business owners.

At Handy Dryers, we've been supplying commercial hand dryers throughout the UK for many years, helping thousands of organisations choose the right solution for their washrooms. If you can't find the answer you're looking for, our UK-based technical team is always happy to help.

Choosing the Right Hand Dryer

Which hand dryer is best for my business?

The best hand dryer depends on your environment, budget and user requirements.

  • Schools & universities - Quiet, durable, vandal-resistant models.
  • Healthcare - HEPA-filtered or hygienic hand dryers with antimicrobial finishes.
  • Hotels & offices - Stylish, quiet, premium models.
  • Restaurants & hospitality - Fast drying with low running costs.
  • Leisure centres & gyms - Robust high-speed dryers for frequent use.
  • Factories & warehouses - Heavy-duty commercial hand dryers.

Our product filters make it easy to choose by room type, noise level, drying time, power consumption and price.

What is the difference between high-speed and traditional hand dryers?

High-speed hand dryers use concentrated airflow to remove water from hands in as little as 10-15 seconds while consuming significantly less energy.

Traditional warm air dryers rely on evaporation and typically take 30-45 seconds to dry hands.

High-speed models are generally more energy-efficient and economical to run.

Which hand dryer is the quietest?

Noise levels vary between approximately 54dB and 85dB.

If noise is important, such as in:

  • Offices
  • Libraries
  • Schools
  • Hotels
  • Care homes

Look for models specifically designed as low-noise or quiet hand dryers.

Which hand dryer is best for high-traffic washrooms?

Busy washrooms benefit from:

  • Fast drying times
  • Brushless motors
  • Robust construction
  • High duty cycles
  • Energy-efficient operation

These models are designed for hundreds of uses every day.

Hygiene & Health

Are hand dryers hygienic?

Yes. Modern commercial hand dryers are designed with hygiene in mind.

Many premium models include:

  • HEPA filtration
  • Antimicrobial surfaces
  • Touch-free operation
  • Fast drying to reduce remaining moisture

Good hand hygiene starts with proper hand washing followed by thorough drying. Modern HEPA-equipped dryers filter airborne particles before air reaches the hands.

HEPA (High Efficiency Particulate Air) filters capture over 99% of fine airborne particles before the air is blown onto users' hands.

Some specialist hand dryers like the Sterillo Duo now combine high-speed hand drying with integrated UV-C air treatment technology that continuously treats the air passing through the unit while also helping keep internal airflow pathways cleaner. Used alongside effective ventilation, routine cleaning and regular maintenance, this approach can contribute to improving overall washroom air quality throughout the day.

Are touch-free hand dryers more hygienic?

Yes.

Automatic sensor-operated hand dryers reduce touchpoints in the washroom, helping minimise cross-contamination compared to push-button dryers.

Do hand dryers spread germs?

Modern research shows that proper hand washing is the most important factor in hygiene.

Modern high-speed hand dryers fitted with HEPA filters help improve air quality entering the dryer, while thoroughly drying hands reduces the transfer of bacteria from damp hands.

The Sterillo Duo goes one step further using advanced UVC technology that continuously destroys 99.96% of bacteria in the air while still drying your hands in one unit.

Running Costs & Energy Efficiency

How much does a hand dryer cost to run?

Modern high-speed hand dryers are extremely economical.

Running costs depend on:

  • Electricity tariff
  • Power rating
  • Drying time
  • Daily usage

Many energy-efficient models cost only a fraction of a penny per use, making them significantly cheaper than continually purchasing paper towels.

Are hand dryers cheaper than paper towels?

In most commercial environments, yes.

Although paper towel dispensers have a lower initial purchase cost, ongoing expenses include:

  • Paper towel refills
  • Waste disposal
  • Storage
  • Cleaning labour

Hand dryers can significantly reduce lifetime operating costs.

Which hand dryers use the least electricity?

Look for:

  • Eco mode
  • Adjustable power
  • Brushless motors
  • Low wattage (500-1000W)
  • High-speed airflow

These provide excellent drying performance while minimising electricity usage.

View our Eco friendly hand dryers.

Installation

Are hand dryers easy to install?

Most wall-mounted commercial hand dryers can be installed by a qualified electrician.

Installation generally includes:

  • Wall mounting
  • Electrical connection
  • Safety testing

Installation time is typically between 30-90 minutes depending on the site.

Read our article on where and where not to install your hand dryer.

Can I replace an existing hand dryer?

Yes.

Many new models are designed to replace older dryers using similar mounting positions, reducing installation time.

Can hand dryers be installed in accessible washrooms?

Yes.

When installed correctly, commercial hand dryers can comply with accessibility guidance by considering:

  • Mounting height
  • Reach ranges
  • User access
  • Wheelchair clearance

View our accessible hand dryers here:

Maintenance & Servicing

Do hand dryers require servicing?

Commercial hand dryers require very little maintenance.

Routine maintenance includes:

  • Cleaning the exterior
  • Emptying water collection trays (hands-in models)
  • Checking air inlets
  • Replacing HEPA filters where fitted
  • General inspection

Following manufacturer maintenance recommendations helps maximise performance and lifespan.

How long do hand dryers last?

Quality commercial hand dryers typically last between 7-10 years, with premium brushless motor models; this is when the hand dryer has been properly maintained and cleaned.

How often should HEPA filters be replaced?

Replacement intervals vary by manufacturer and usage but are typically every 6-12 months.

Always follow the manufacturer's maintenance recommendations.

Products & Features

What is a brushless motor?

Brushless motors:

  • Last longer
  • Require less maintenance
  • Operate more quietly
  • Use less energy
  • Provide consistent performance

Many premium hand dryers now feature brushless motor technology.

What is an IP rating?

An IP rating indicates protection against dust and water.

For washrooms, higher IP ratings provide better resistance to moisture and help improve durability.

Can hand dryers be used outdoors?

Most commercial hand dryers are designed for indoor washrooms only.

Outdoor installations require suitable weather protection and products specifically rated for external environments.

Ordering & Delivery

Do you offer next-day delivery?

Yes.

Many products are available for next working day UK delivery when ordered before the daily cut-off time. Delivery availability is shown on individual product pages.

Do you offer trade accounts?

Yes.

We work with:

  • Electrical contractors
  • FM companies
  • Architects
  • Builders
  • Installers
  • Public sector organisations

Trade pricing is available for qualifying customers.

Can I get advice before buying?

Absolutely.

Our experienced UK-based team can recommend the most suitable hand dryer based on:

  • Budget
  • Traffic levels
  • Industry
  • Noise requirements
  • Hygiene priorities
  • Energy efficiency goals

Warranty & Support

Do your hand dryers come with a warranty?

Yes.

Warranty periods vary by manufacturer and model, with many products offering 5 years of cover. View our terms and conditions.

Do you stock spare parts?

We stock spare parts for our hand dryer brands and can also help source replacement components where available.

View our Spare parts page

Can I speak to a technical expert?

Yes.

Our knowledgeable UK-based customer support team can assist with:

  • Product selection
  • Technical advice
  • Installation queries
  • Warranty support
  • Spare parts
  • Troubleshooting

You can contact us by phone, email or live chat.

T: 01279 466 500

E: [email protected]

Why Buy from Handy Dryers?

  • Over 10 years of commercial hand dryer expertise
  • One of the UK's leading specialist suppliers
  • Huge range of trusted brands
  • Expert technical advice
  • Competitive pricing
  • Next working day UK delivery on many products
  • Excellent customer service and after-sales support
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